The Tatetsu policy on the protection of personal information.

Recognizing the importance of personal information and in order to thoroughly protect such information, The Tatetsu will not only abide by the laws and regulations that are applicable to personal information, but will handle personal information according to the following guidelines.

Personal information

Personal information refers to information related to a customer, including e-mail address and any other information provided that will allow for identification of the customer.

Obtaining and utilizing personal information

The Tatetsu will obtain personal information through appropriate means. When personal information is obtained directly from a customer, it will be obtained, in principle, after clearly stating the purpose for which that information will be used. The Tatetsu will also never handle personal information beyond the limits of the clearly stated purposes for which the information was obtained.

Protection and management of personal information (personal data)

Regarding the personal information obtained, the Tatetsu will make efforts to secure the accuracy of the contents of the data, within the necessary limits for achieving the purposes for which the information is to be used, and will handle the data appropriately to prevent illegal access to the information in question as well as to prevent the loss, destruction, falsification and leaking of the information in question. To accomplish this, the personal information database will be protected and managed in a stringent manner. Except in cases based on the law, The Tatetsu will not provide or disclose to a third party the personal information of a customer without the consent of that individual.

Purpose of use

The personal information obtained by The Tatetsu will be used in conjunction with the business operations of The Tatetsu in line with (1) the delivery and provision of products and services; (2) announcements about products and services; and (3) studies for the purpose of improving existing products and services or developing new products and services.

Notification, disclosure and correction of the purpose of use

For personal information of customers possessed by The Tatetsu (personal data possessed), if the customer seeks the notification of the purpose of use or disclosure as well as correction, addition and deletion (hereafter, correction, addition and deletion will together be referred to as correction), the customer should make a request with Customer Support at Apple and Google. Once the applicant is confirmed as being the customer himself, the necessary study will be conducted and if there is appropriate reason for the request, a response in terms of notification of the purpose of use, disclosure or correction will be made without delay and the customer will be notified of the results. However, personal information that must be deleted within six months is not considered personal data as defined by law and will, in principle, be exempted from these measures.

Suspension of use

Based on the personal information it possesses, The Tatetsu may send to customers by push notifications about announcements and surveys related to specific products and services. If such communications are unnecessary, they will be suspended after a request is placed with Customer Support at The Tatetsu.

Contact office and handling of complaints

The contact office at The Tatetsu for inquiries about the handling of personal information is as follows: at gmail dot com, tetphi1